CUSTOM ARTWORK CLIENT POLICY

At Candace J. Johnson Art & Photography, every piece is created with care, craftsmanship, and a spirit of

generosity.

This policy outlines the expectations, boundaries, and structure of working together on your custom artwork

project.

It ensures clarity for both parties while honoring the creative process and the value of original work.

1. CREATIVE FEE

A non-refundable Creative Fee of $250 is required for each new project, per vehicle or subject. This fee

covers:

- Time spent reviewing and preparing source images

- Concept development and composition

- Custom editing, digital rendering, and stylistic enhancement

- Temporary file storage during the creative process

No work begins until the Creative Fee is received. This fee is separate from the cost of prints or finished

products.

IMAGE SUBMISSION & TEMPORARY FILE ACCESS

Clients will submit original reference images for use during the creative process. These images are:

- Stored in a temporary client folder

- Used strictly for comparison, editing reference, and refinement

- Visible to the client to allow side-by-side comparisons and feedback during creation

Custom Artwork Client Policy

Once the final invoice is paid in full, original reference images are removed from our system. Any future work

involving new subjects or vehicles will require submission of new images and a new creative fee.

3. PAYMENT & OWNERSHIP

- Payment must be made in full before prints are ordered or files are released.

- Any artwork purchased is for personal use only. Commercial use requires prior written approval and

separate licensing.

- Client receives a high-quality print or agreed-upon product. Digital files are not included unless specified in

writing.

Once your final invoice is paid in full:

- The original reference photos used during the creative process will be removed from our system

- However, the artworks you have chosen and paid for will remain in your permanent client file

- This file is yours to return to at any time for future purchases, merchandise, or upgrades

- Think of it as your personal art gallery - a growing visual record that follows your journey with me as an artist

All custom art remains the intellectual property of the artist unless otherwise agreed upon.

4. REPRINTS & PRODUCT OPTIONS

After payment and project completion, your selected artworks will remain archived in your client folder. You

may order additional prints, merchandise (e.g., mugs, keychains, shirts), or custom items using your finished

pieces at any time.

Custom Artwork Client Policy

- Only finalized artworks are stored long-term

- Original unedited photos are not saved past completion

- You may not create derivative works without approval

5. REVISIONS & FINAL APPROVAL

Each custom piece includes one round of minor edits if needed. Additional revisions may incur an hourly

editing fee. Clients are encouraged to provide clear feedback during the process to ensure satisfaction.

6. REFUNDS & CANCELLATIONS

Due to the custom nature of each piece, all sales are final. The creative fee is non-refundable. If the client

cancels the project before final delivery, no refunds will be given for completed work or time invested.

7. RESPECTFUL BOUNDARIES

This is a professional creative service built on mutual trust, artistic integrity, and good communication. While

we strive to be gracious and flexible, we also ask clients to respect the boundaries of time, process, and

pricing. Your investment supports not just a product, but a mission to create lasting impact through art.

FINAL NOTE

Thank you for supporting custom art. Every piece is made with intention, and every client becomes part of

something bigger. We are honored to create with you.